OT Bestie/ Help Center
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Support for NBCOT prep workflows

Find the right OT Bestie guide.

Search the help center or start with the core workflows students use most: study planning, practice, review, progress, tutoring, and billing.

New to OT Bestie? Start with the quick guide Building exam stamina? Use practice questions Need to know what to fix? Read your progress report Account or payment issue? Manage subscription

Start and Plan

Set up a study rhythm before you start chasing scores.

Quick Start Guide: NBCOT Prep Strategy

Account setup, first practice session, review loop, and weekly rhythm

Using the Study Plan Calendar

Plan blocks, update dates, and keep weak areas visible

Practice and Testing

Choose the right mode for targeted remediation, mixed review, or timed exam practice.

Using Practice Questions

Rationales, topic filters, question history, and remediation

Understanding Adaptive Mode

Let OT Bestie prioritize missed and weak-area questions

Using Manual Mode

Target domains, practice formats, and specific content areas

Using Random Mode

Build mixed-question endurance and reduce pattern bias

Creating Tests and Quizzes

Use quizzes for drills and tests for longer timed practice

Using Pacing Lab

Find timing issues before full practice tests expose them

Learn and Review

Turn missed questions into repeatable study tasks.

Using Lessons

Review structured NBCOT content from the dashboard

Using the AI Textbook

Search, read, and connect concepts to practice results

Using Answer Review

Revisit missed questions, rationales, and saved explanations

Using Flashcards

Create retrieval practice from weak areas and terms

Using Notes

Keep study notes attached to your exam-prep workflow

Progress, Tutoring, and Account

Track readiness, use support options, and manage access.

Understanding Progress Reports

Interpret domain performance and prioritize review

Earning and Redeeming Rewards

Understand points, qualifying activity, and redemptions

Booking Tutoring Sessions

Schedule one-on-one help when self-study is not enough

Meet Our Tutors

Learn how tutor support fits into NBCOT prep

Account Settings

Update profile details and basic account preferences

Managing Your Subscription

Plan access, payments, renewals, and billing support

Still need help?

For account, billing, tutoring, or feature questions, contact support with the email used on your OT Bestie account.

Contact Support

NBCOT®, OTR® and COTA® are registered trademarks owned by the National Board for Certification in Occupational Therapy also known as NBCOT®. OT Bestie is not affiliated with and NBCOT® has not endorsed or approved the educational services and materials offered by OT Bestie.